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Customer Information

Payment

Payment can be made using all major credit or debit cards and via Paypal if ordering from this website. If you prefer to send a cheque please request one of our brochures and order forms and post to the address at the bottom of the page. Please note that at the moment credit / debit cards and Paypal cannot be accepted unless using the website. All orders must be accompanied with full payment including delivery charges. Cheques will be cleared prior to desptach of goods.

Accuracy of Information

Prices, product descriptions and images are correct at time of going to press and loading onto this website. We reserve the right to change any details without notice.

Delivery

We charge a single mainland UK postage rate of £4.95 for all parcels. If your delivery address is Isle of Man, Isle of Wight, Scottish Islands, N.Ireland , Eire or any other non- mainland UK destination please email us and we will advise postage cost before you pay.

We are happy to despatch overseas

We charge a single mainland UK postage rate of £4.95 for all parcels. If your delivery address is Isle of Man, Isle of Wight, Scottish Islands, N.Ireland, Eire or any other non- mainland UK destination please email us and we will advise postage cost before you pay.

Stock Availability

We aim to keep sufficient stock of all items shown on our website and in our brochure and despatch to you within 4 working days - however if any item is unavailable for despatch within 28 days of receipt of your order we will offer a full refund to you.

Refunds

We want you to be happy with your purchase. If for any reason you are not, you can return goods for a full refund within 7 working days. Refunds will only be given for goods returned unopened, in their original packaging and in saleable condition. If you are returning goods you are responsible for any postage costs incurred. Your statutory right are unaffected.

Disclaimer

All bath and soap products are clearly labelled on the packaging with their ingredients which are also displayed on our website. We cannot be responsible for allergic reactions to products.